Cookies Policy | True Blue Casino

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device or remember information about a visit. Cookies can help a website work as intended, remember selections and understand how visitors use its pages. Some cookies are placed directly by the website you are visiting, while others may be placed by service providers that support website functions, analytics or advertising.

A cookie normally contains information such as a unique identifier, the name of the website that created it and an expiry period. It does not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be combined with other information held by the website or a service provider. Where this occurs, the information will be handled in accordance with the applicable privacy requirements and the True Blue Casino Privacy Policy.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, the settings of your browser and the service that placed it.

Similar technologies

True Blue Casino may also use technologies that perform functions similar to cookies. These may include pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy uses the word cookies to refer to cookies and similar technologies unless a distinction is needed.

2. How cookies may be used

Cookies may be used for several purposes. The types of cookies used on a particular page or service may change over time as website features, security controls and service providers are updated. Cookies may be used to:

Enable essential website functions, including navigation, account access and secure sessions.
Remember preferences, settings and information you have entered during a visit.
Support identity, age and account verification processes where these are required.
Help protect the website, accounts and transactions from fraud, abuse, unauthorised access and other security risks.
Maintain the reliability, availability and performance of the website.
Understand how visitors use pages, links and features so that the website can be tested and improved.
Measure the effectiveness of communications and marketing campaigns.
Deliver content or advertising that may be more relevant to a user, where permitted and where the necessary choices or permissions have been provided.
Record and respect cookie preferences, privacy choices and other settings.

Essential cookies

Some cookies are necessary for the website to operate. They may support secure login areas, page navigation, load balancing, fraud prevention, session management and the display of requested services. Because these cookies are needed for core functions, they may not be removable through a website preference tool. You may still be able to block them through your browser, but doing so may prevent some pages, account functions or services from working properly.

Preference and functionality cookies

These cookies help remember choices such as language, region, display settings or other preferences. They can make return visits more convenient and may help provide features you have requested. If you remove or block these cookies, the website may not remember your choices and you may need to enter them again.

Analytics and performance cookies

Analytics cookies help provide information about how the website is used. For example, they may help identify frequently visited pages, navigation patterns, error messages, loading issues and general interaction with features. This information may be used in aggregated or otherwise limited form to improve design, content, accessibility, stability and performance. Analytics information is not intended to determine whether gambling is suitable for you or to replace responsible gambling safeguards.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure advertising, understand visits that come from a campaign or show promotional content across online services. These cookies may be placed by True Blue Casino or by third-party providers acting on its behalf. Marketing preferences are separate from the operation of the website and may be managed through available preference controls or your browser settings. You should also review the privacy information provided by relevant third-party services.

3. Third-party services and external links

True Blue Casino may use third-party technology to support website hosting, security, analytics, payments, customer support, communications, advertising or other online functions. These providers may use cookies or similar technologies in accordance with their own privacy information and instructions. The presence of a third-party service does not mean that True Blue Casino controls all of its practices. You should review the relevant provider's information if you want to understand how that provider collects or uses data.

The website may contain links to websites, platforms or services operated by other organisations. Those services have their own policies and may use cookies independently. True Blue Casino is not responsible for the cookie practices, content or privacy arrangements of external services. You should check the terms and privacy information of any website you choose to visit.

Information collected through cookies

Depending on the cookie and the service involved, information may include an online identifier, device or browser type, general location, operating system, pages viewed, links selected, visit times, referring website, preferences and technical information about how the service is used. Some information may be combined with account, transaction or support information when this is necessary for a legitimate website function, security purpose or other permitted activity.

True Blue Casino may use information collected through cookies to maintain records, investigate suspicious activity, prevent misuse, meet legal or regulatory obligations, resolve technical issues and improve its services. The handling of personal information is described in more detail in the Privacy Policy.

4. Managing your cookie choices

When available, a cookie banner or preference tool may allow you to accept, reject or adjust certain categories of non-essential cookies. Your choices may be stored in a preference cookie so that they can be remembered. If you use a different browser, device or private browsing session, you may need to set your preferences again. Removing preference cookies can also reset your selections.

You can manage cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete some or all cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. Browser controls differ, so you should refer to the help or settings information for your browser and device.

Open your browser's privacy, security or site settings.
Review the available cookie, tracking or site-data controls.
Choose whether to allow, restrict or delete cookies.
Close and reopen the browser if required, then revisit the website.

Blocking or deleting cookies may affect the availability, security or performance of the website. You may be unable to sign in, keep a session active, save preferences or use certain account and gaming functions. For this reason, essential cookies should generally remain enabled when you use services that require a secure account.

Cookie choices do not necessarily remove information that was collected before your choice was made. They may also not prevent all forms of online measurement or advertising. Some services provide their own opt-out tools, and browser-based privacy controls may apply differently depending on the device, browser and service.

5. Privacy, updates and questions

Cookies may involve information that is personal information under applicable Australian privacy law. True Blue Casino takes reasonable steps to handle personal information appropriately and to apply suitable security measures. No online service can guarantee that transmission or storage is completely secure, and you should take care when using shared or public devices. Always sign out of your account and clear browsing data where appropriate.

This policy may be updated from time to time to reflect changes to the website, technologies, service providers, legal requirements or privacy practices. The updated version will be made available on this page, with the effective date or other update information where appropriate. You should review this policy periodically, particularly if you change devices or browsers or if the website introduces new features.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the available support or privacy contact options on the True Blue Casino website. Do not include passwords, payment details or other sensitive account information in an online enquiry unless it is specifically requested through a secure process.

By continuing to use the website after reviewing this policy, you acknowledge that cookies may be used as described above, subject to the choices and controls available to you. Your use of the website remains subject to the applicable Terms and Conditions, Privacy Policy and responsible gambling information.